Shipping Policy

Order Processing

Orders are typically processed within [3] business days (excluding weekends and holidays) after receiving full payment. Processing times may vary depending on the availability of items and any customization requested.

DHL Shipping Specifications

We offer several shipping methods within these thresholds:

Please note that delivery timeframes are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, customs clearance, weather conditions, or other unforeseen circumstances.

Shipping Rates

Shipping rates are calculated based on the weight of the package, shipping method selected, and destination address. You can view the shipping cost for your order during the checkout process before finalizing your purchase.

World Coverage

We are proud to offer worldwide shipping coverage, ensuring that customers from all corners of the globe can enjoy our products. Please see “Shipping Coverage” link for further details.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment by clicking on the tracking link provided in the email or by logging into your account on our website.

Shipping Restrictions

Please note that certain items may be subject to shipping restrictions due to size, weight, or shipping regulations. Additionally, we may be unable to ship to certain destinations due to legal or logistical constraints. If your order is affected by any shipping restrictions, we will notify you promptly and provide alternative options if available.

International Shipping

For international orders, please be aware that customs duties, taxes, and fees may be imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs policies vary widely from country to country, so please contact your local customs office for more information.

Delivery Issues

If you encounter any issues with the delivery of your order, such as non-delivery, damaged items, or missing packages, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order in a timely manner.

Change of Address

If you need to change the shipping address for an order that has already been placed, please contact our customer service team immediately. We will make every effort to update the shipping address before the order is shipped, but we cannot guarantee that changes can be made after the order has been processed.

Questions or Concerns

If you have any questions or concerns about our shipping policy, please contact our customer service team for assistance. We are here to help and ensure that your shopping experience with us is enjoyable and hassle-free.

REVRUNNERS PTY LTD
ABN 87 666 596 676
PO Box 264 CASTLE HILL SYDNEY NSW 1765